Terms and Conditions

Thank you for ensuring your reservation is secured by a 50% deposit on receipt of our confirmation and completed booking form.

Please note that all reservations require a full settlement before arrival as no guest will be welcomed without receiving full payment. NO PAY -NO STAY.

Guests will not be allowed to check in without proof of full payment and ID book OR drivers licence.

Our check in times are from 12pm midday, please advise if you require an early check-in and we will see if the suite is available for you.

Our reception closes at 6pm, please advise if you will be arriving later than 6pm so we may arrange our night staff to assist you.

Check out is at 10am.

Breakfast is served from 6:30am - 9:30am daily, guests will be requested to confirm their breakfast time preference when signing in at reception and should they have any dietary requirements / allergies please let us know via email & on our booking form. This will also be noted at reception on your check-in that we've received this notification.

Cancellation Policy:

  • 100% cancellation fee will be charged for bookings cancelled within 14 days of the booking date.
  • 50% cancellation fee will be charged for bookings cancelled within 30 days prior to the booking date.
  • If a booking is paid for then shortened the same cancellation policies apply.
  • Should any discounted rates be awarded to clients and we receive a cancellation - no refund will be awarded on discounted rates.
  • Kindly note if any refunds have to be made we retain the right to refund clients within 30 days of the written cancelation date.

Our location

Jax Place Guest House CC
55 Second Avenue
Edenvale
Johannesburg
Gauteng
South Africa
26° 8.737 S
28° 8.960 E

Contact us

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